We’re looking for a confident, knowledgeable and personable Mortgage Administrator to join a professional mortgage team in Hamilton.

You’ll provide hands-on administrative support to Mortgage Advisers, managing client cases from initial application through to completion. Around 20% of the role will involve reception and front-of-house duties.

This is a great opportunity for someone with 1–2 years’ mortgage administration experience who enjoys working with clients, takes ownership of their workload and is confident keeping multiple cases moving.

What you’ll be doing

• Managing mortgage applications from initiation through to completion
• Preparing, checking and processing application forms and supporting documents
• Liaising with clients, lenders, solicitors and other professional contacts
• Tracking outstanding information and progressing cases within deadlines
• Maintaining accurate client and case records
• Providing regular updates to clients and advisers
• Handling queries by phone, email and in person
• Supporting general office administration
• Providing reception cover, welcoming visitors and answering calls

What we’re looking for

• 1–2 years’ mortgage administration experience
• Good understanding of the mortgage application and case progression process
• Confident and professional communication style
• Personable and comfortable dealing directly with clients
• Strong organisation and attention to detail
• Ability to manage multiple cases and competing priorities
• Proactive, reliable and able to take ownership
• A positive team player who enjoys an office-based environment

What’s on offer

💷 £27,000–£30,000 DOE

📍 Hamilton, South Lanarkshire

🏢 Full-time, office-based

🎁 Standard company benefits

📈 Opportunity to develop within the mortgage and financial services sector

Interested? Apply now or get in touch to find out more.